GREY SHUTTLE -

Jeff and Stephanie Muddell

We called upon Jean-Michel the first time in 2013. To our great happiness, he is still very much in business in 2023. He delivered us safely and efficiently to and from Orly Airport around New Years 2023. We have recommended him to many friends, and all have been pleased. He is a kind man, speaks perfect English, can give you some great advice about seeing Paris, and his vehicles are impeccable. He and his team can also drive private services around town. Highly, highly recommended.

Natalia Pogroszewski

Highly disappointed as I booked round trip airport transport with this company due to the great views. However I would not recommend this company to anyone. They were wonderful and responsive during booking my trip but that’s it. In the email they tell you to confirm your pick up with the the day prior for driver contact information. I emailed them multiple times the day prior to leaving for Paris with no response. Finally I took the number from the contract and sent a what’s up message. They confirmed the pick up but no contact information. We arrive at the airport and no one was waiting for us. I started sending messages in what’s up and was told that the driver is there waiting for us which was a lie. The driver arrived late. For our transport back to the airport, I asked if they could arrive an hour earlier which they said was fine. The driver showed up 45 minutes late which caused us to be in traffic for almost 2 hours and barely made our flight. The driver did not clean the vehicle and there was trash left from the previous customers. David also called the driver during our transport and they had a screaming match over the phone. Very unprofessional. I asked for a discount to be returned for the horrible service and was told of course. However, after following up multiple times, they have yet to return a dollar. I would not recommend a company that has lied to me multiple times.

S F

I was so pleased to work with Grey Shuttle during my time in Paris! Jean-Michel made everything simple for me regarding planning my transportation to and from CDG airport. He was on time for both my arrival and departure and was a great communicator. The prices were extremely reasonable and the vehicle was very clean. This is a trustworthy company that I plan to use during my next trip to Paris. Thank you for everything!

Rishabh Gandotra

We had a wonderful experience with Grey shuttle. They were prompt and right on time. Jean-Michel came to receive us at the airport. He had to wait for us as we made our way through immigration at the busy airport. We very much appreciate his patience. The Mercedes van he got was spacious and clean. It also had charging points which was convenient for us to charge our phones after our long flight. He dropped us off at the Palace of Versailles where we had a great time exploring the palace and its wonderful gardens. On our way second time to the airport, Vincent was there on time to pick us up. He was professional and courteous as well. I would highly recommend Grey shuttle for their professional services if you're looking to hire a private taxi/van in Paris.

M CM

Grey Shuttle in Paris was the perfect combination of impressive service and professionalism. Jean-Michel was courteous, on time, and the car in which he picked us up was spotless. On the day we were scheduled to leave, he personally contacted us and made sure we had plenty of time to get to the airport. We have traveled to many places in Europe and we would rank this service at the top. Having a professional group to make sure you get to the airport is invaluable.

Renita's Great Adventure

I am so glad I contacted Grey shuttle to get my family and I to the airport. The communication between Jean-Michael and myself was nothing more than impressive. As soon as I would email him to ask a question or change something on my reservation his response with quick. When the driver arrived (early which was great) he was nice and professional. My family of five traveled with 8 suitcases (5 large and 3 small) and the van that arrived was big enough and clean.

I would recommend Grey Shuttle to everybody

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John Gordon

We were very pleased with the service provided by Grey Shuttle. They were recommended to us by our host for a two week stay in Paris this past August 2013. The email correspondence with Jean-Michel in English was good throughout. Our drivers varied from barely passable English on arrival to excellent English for our departure. The vehicles themselves were excellent, new in great condition, air conditioned. This type of transport at CDG allowed for easy pickup and departure with our luggage. Grey Shuttle drivers are in touch via cell phone voice and text. All in all, we were satisfied and will use Grey Shuttle again.

Melissa F

I booked this shuttle to Paris from CDG for myself, my husband and two teenaged sons for our family trip to Paris.

I’d found Grey Shuttle for my boss a few months before, and my boss was so impressed with Jean Michel and his service that he ended up hiring him to take him to Normandie and Versailles later in the week. I knew that meant the service had to be great. The fact that the service was also very affordable was a huge plus.

I was so impressed with how easy it was to book the trip, that both drivers spoke excellent English, and how the service was professional, but still friendly. We were able to find our driver upon arrival (even when our plane was delayed over an hour) exactly where he described, and were immediately led to the shuttle to get to our hotel. As a family of 4 who were exhausted from a long flight and very little sleep, I cannot tell you what relief it was to have it all handled when we arrived. The shuttle itself was well kept, the driving was safe and efficient, and I felt very confident that my family and I were in good hands.

When it came time to pick us up for the return trip, I got an e-mail the day before departure with the name of our driver, and the time we should meet him at our hotel. I was happy to see that he was waiting for us when we walked out of the hotel to leave for the airport. Not only was he on time, he was early.

I think one of the most important things about shuttle service is knowing that you can rely on your driver being prompt, and not have to worry about something going wrong. This is exactly what my experience was with Grey Shuttle. I can not recommend their services enough.